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The toll-free telephone numbers used to place orders are often answered thousands of miles away by Indians trained to speak and think like Americans, or Brits or Australians. This film follows a group of university graduates through a rigorous 3-week course which they hope will prepare them for pres...

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Bibliographic Details
Corporate Authors: Australian Film Finance Corporation, Australian Film Commission, Australian Broadcasting Corporation, Filmakers Library, inc
Other Authors: Stitt, Greg, Tiriel, Mora
Format: Video DVD
Language:English
Published: New York, NY : Filmakers Library, [2002]
Subjects:
North Star Call Centre College (New Delhi, India)
Call centers > India.
Call centers > Employees > Training of.
Telephone answering services > India.
Telephone answering services > Employees > Training of.
International business enterprises > Subcontracting.
Telephone in business > India.
Telephone etiquette > India.
Customer services > India.
Business etiquette > India.
Documentary films.
Nonfiction films.

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Call Number: HE8789.I4 D58 2002
 
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HE8789.I4 D58 2002 Available

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Call Number: TAMUQDVD590
 
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TAMUQDVD590 Available