Comebacks at work : using conversation to master confrontation /

A thought-provoking and practical book that will allow readers to break free of predictable ways of acting and speaking, take control of how they are treated at work, and ensure that difficult, repetitive and avoidable situations never occur again.

Bibliographic Details

Main Author:	Reardon, Kathleen Kelley
Other Authors:	Noblet, Christopher T.
Format:	Book
Language:	English
Published:	New York : HarperBusiness, [2010]
Edition:	1st ed.
Subjects:	Conflict management. Interpersonal confrontation. Interpersonal communication. Interpersonal conflict.