The new rules of retail : competing in the world's toughest marketplace /

In The New Rules of Retail, industry gurus Robin Lewis and Michael Dart explained how unprecedented consumer power, enabled by technology and globalization, is revolutionizing retail. They warned that survival in these dynamic times called for a business model based on three distinct competencies, p...

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Bibliographic Details

Main Author:	Lewis, Robin, 1940-
Other Authors:	Dart, Michael
Format:	Book
Language:	English
Published:	New York : Palgrave Macmillan, 2014.
Edition:	Second edition.
Subjects:	Retail trade. Retail trade > Management. Retail trade > Technological innovations. Wholesale trade. Consumer satisfaction. BUSINESS & ECONOMICS / Commerce.