Leading libraries : how to create a service culture /

Bibliographic Details

Main Author:	VanDuinkerken, Wyoma
Other Authors:	Kaspar, Wendi Arant
Format:	Book
Language:	English
Published:	Chicago : ALA Editions, an imprint of the American Library Association, 2015.
Subjects:	Public services (Libraries) Library personnel management. Leadership. Customer relations.