Customer Engagement Today: A Revolutionary Approach.

What is a top-of-mind issue for business and IT leaders today? Well, the title of our report is sure to give it away. It's of course, the customer. In this report, we'll be talking with technologist, Alan Trefler, author of the popular new book, Build for Change: Revolutionizing Customer E...

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Bibliographic Details

Corporate Author:	Kanopy (Firm)
Format:	Video
Language:	Undetermined
Published:	[San Francisco, California, USA] : Kanopy Streaming, 2015.
Subjects:	Computer Science and IT Leadership Training Nonfiction films. Internet videos.
Online Access:	Connect to this streaming video