Conflict prevention skills : microskills for correctional officer training /

Discusses methods to help correctional officers prevent conflict, maintain a positive attitude, and reduce job stress as they deal more constructively with inmates.

Bibliographic Details

Corporate Author:	Microtraining Associates
Other Authors:	Gluckstern, Norma B., Packard, Ralph W., Wenner, Kate
Format:	Video
Language:	English
Published:	North Amherst, MA : Microtraining Associates, [2005]
Series:	Counseling and therapy in video, volume 1
Subjects:	Conflict management. Correctional personnel > Attitudes. Correctional personnel > Job stress. Internet videos.
Online Access:	Connect to this streaming video (Alexander Street Press)