Woo, wow, and win : service design, strategy, and the art of customer delight /
"Two best-selling authors and business experts use real-world examples to demonstrate the importance of Service Design in keeping modern customers, who have many choices and high expectations, happy and coming back,"--Baker & Taylor.
Main Authors: | , |
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Format: | Book |
Language: | English |
Published: |
New York, NY :
HarperBusiness,
[2016]
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Edition: | First edition. |
Subjects: |
BLCC: Stacks
Call Number: |
HF5415.5 .S744 2016 |
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Call Number | Status | Get It |
HF5415.5 .S744 2016 | Available |