APA (7th ed.) Citation

Sage Publications. (2016). Engineering serendipity: The future of individualized loyalty and engagement. SAGE Publications Ltd.

Chicago Style (17th ed.) Citation

Sage Publications. Engineering Serendipity: The Future of Individualized Loyalty and Engagement. London, United Kingdom: SAGE Publications Ltd, 2016.

MLA (8th ed.) Citation

Sage Publications. Engineering Serendipity: The Future of Individualized Loyalty and Engagement. SAGE Publications Ltd, 2016.