Zappos - "powered by service" /

Zappos, an online shoe retailer, emphasizes great selection and great service, as these seem to be most important in the shoe retailing business. Specifically, if a shoe doesn't fit or match something, one is able to return it hassle free - actually, with less effort than in an offline store. Z...

Full description

Bibliographic Details
Main Authors: Menipaz, Ehud (Author), Menipaz, Amit (Author)
Corporate Author: Sage Publications
Format: eBook
Language:English
Published: [London] : SAGE, 2016.
Series:SAGE knowledge. Cases.
Subjects:
Online Access:Connect to the full text of this electronic book

Internet

Connect to the full text of this electronic book

Available Online

Holdings details from Available Online
Call Number: HF5548.32
 
Call Number Status Get It
HF5548.32 Available