Stellar customer service : training library staff to exceed expectations /

Bibliographic Details
Corporate Author:	EBSCOhost
Other Authors:	Chakraborty, Mou (Editor)
Format:	eBook
Language:	English
Published:	Santa Barbara, CA : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2016]
Subjects:	Public services (Libraries) > United States. Libraries > Customer services > United States. Library employees > In-service training > United States. Electronic books.
Online Access:	Connect to the full text of this electronic book