Prescription for Excellence : Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System EBOOK /
THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! "Like any business, a hospital must be true to its core values in order to succeed. 'Trickle-down values' start at the top with the best leadership, so that all the stakeholders understand and carry out the institution's m...
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Format: | eBook |
Language: | English |
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McGraw-Hill,
2011.
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Edition: | 1st edition. |
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Online Access: | Connect to this electronic resource |
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