Connecting with clients : practical communication for 10 common situations /

Bibliographic Details
Main Author:	Durrance, Dana
Corporate Author:	American Animal Hospital Association
Other Authors:	Lagoni, Laurel
Format:	Book
Language:	English
Published:	Lakewood, Colo. : American Animal Hospital Association Press, [2009]
Edition:	Second edition.
Subjects:	Veterinary medicine. Veterinarian and client. Interpersonal communication. Pet owners > Psychology. Professional-Patient Relations. Veterinary Medicine > methods. Animal Technicians > psychology. Bonding, Human-Pet. Communication. Veterinarians > psychology.