Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System /
Provides a business model based on the UCLA Health System and explains how other businesses can use the same system to provide excellent customer experiences and dominate their industry.
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Corporate Authors: | , |
Format: | eBook |
Language: | English |
Published: |
[New York] :
McGraw-Hill,
2011.
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Subjects: | |
Online Access: | Connect to the full text of this electronic book. |
Internet
Connect to the full text of this electronic book.Available Online
Call Number: |
WX 28 AC2 M623p 2011eb |
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Call Number | Status | Get It |
WX 28 AC2 M623p 2011eb | Available |