Making use : scenario-based design of human-computer interactions /

"Difficult to learn and awkward to use, today's information systems often change our activities in ways that we do not need or want. The problem lies in the software development process. In this book John Carroll shows how a pervasive but underused element of design practice, the scenario,...

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Bibliographic Details

Main Author:	Carroll, John M. (John Millar), 1950-
Format:	eBook
Language:	English
Published:	Cambridge, Mass. : MIT Press, ©2000.
Subjects:	Human-computer interaction. COMPUTER SCIENCE/Human Computer Interaction Electronic books.
Online Access:	Connect to the full text of this electronic book